FAQs

FAQ - LJM JetSki

Welcome to the LJM JetSki FAQ page. Here, you’ll find answers to some of the most common questions we receive about our products and services. If you have any other questions, please feel free to contact us at info@ljmjetski.com or 07387 787186.

General Questions

Q: What does LJM JetSki offer? A: LJM JetSki specializes in high-quality used jetski parts and accessories. All parts are meticulously inspected, tested, and cleaned to ensure they meet our rigorous standards.

Q: How long have you been in business? A: We have been proudly serving the jetski community since 2015, with over 300 positive feedback ratings on eBay.

Products and Quality

Q: How do you ensure the quality of your parts? A: Our founder, Lewis James Molyneux, holds a degree in Mechanical Engineering. Leveraging his expertise, every part is thoroughly inspected, mechanically tested, and cleaned before being listed.

Q: Do you sell new or used parts? A: We offer only used jetski parts. All parts undergo a stringent testing and cleaning process to ensure they are in excellent working condition.

Q: Can I request a specific part not listed on your website? A: Yes, if you're looking for a specific part that is not listed, please contact us. We will do our best to source the part for you.

Ordering and Shipping

Q: How do I place an order? A: You can place an order directly through our website. Simply add the desired items to your cart and proceed to checkout.

Q: What payment methods do you accept? A: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

Q: Do you ship internationally? A: Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination.

Q: How long will it take to receive my order? A: Orders are typically processed within 1-2 business days. Shipping times will depend on your location and the shipping method chosen at checkout.

Returns

Q: What is your return policy? A: We accept returns only if the part is not as described. If you receive a part that does not match the description, please contact us within 30 days of receiving your order to initiate a return.

Customer Support

Q: How can I contact customer support? A: You can reach our customer support team via email at info@ljmjetski.comor by phone at 07387 787186. We are available to assist you with any questions or concerns.

Q: Do you offer technical support for installation? A: Yes, we provide technical support for the installation of our parts. Please contact us for assistance, and we’ll be happy to help.

Other

Q: Can I visit your physical location? A: Currently, we operate online only. However, we ensure that all parts are accurately described and photographed to give you confidence in your purchase.

Q: Do you offer any discounts or promotions? A: Yes, we occasionally offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.